Deloitte and Vlocity to Accelerate 5G adoption and Digital Transformation for Media & Entertainment

Deloitte and Vlocity teamed together for digital transformation and 5G adoption in the media and entertainment industry.

Vlocity offers cloud-powered Media & Entertainment suite, GoMedia. The company will deliver cloud and mobile software while  Deloitte will offer end-to-end cloud and digital transformation services.

Executive Opinion

Principal for Telecom, Media & Entertainment, Deloitte Consulting LLP, Julie Miller, said, "The incredible potential of 5G, the next generation of mobile internet connectivity, places new demands on subscriber experience management across all media and entertainment companies. The convergence of superfast 5G wireless networks with cloud technologies, AI and IoT are forcing every company to reevaluate their digital strategy and transform their business and operating models around the customer experience. Together with Vlocity, we are accelerating digital innovation for our media and entertainment clients and supporting transformative change that enables powerful and profitable subscriber experiences across all channels."

General manager of Vlocity Media & Entertainment, Christopher S. Dean, said, "Today’s consumers expect easy, efficient access to media — at any time, on any channel, and any device. For innovative companies embracing the power of 5G, customer experience is not an afterthought — it’s at the very core of the CEO’s agenda. By working closely with Deloitte, we are helping these industry leaders embrace a digital-first strategy and implement industry-specific cloud and mobile applications that help companies succeed during a time of profound disruption and opportunity."

Deloitte and Vlocity for Media & Entertainment industry

Vlocity Media & Entertainment suite will be leveraged to build and deliver new solutions for the media industry. It will help media companies to new products and improve subscriber experiences, notes the announcement.

Both companies are trying to leverage 5G wireless networks to serve subscribers across the entire lifecycle, from lead generation to fulfilment and service. Further, the offerings will try to deliver opti-channel content, services and products as a part of the digital commerce transformation strategy. These offerings will be based on data-driven, AI-enabled, self-serve and agent-assisted transaction processes.

Further, the offerings will help organizations drive advertising distribution and business partner experiences, notes the announcement