Kingfisher Plc selects TCS for its Digital Transformation Strategy

TCS has now announced its partnership with the Kingfisher to drive later's digital transformation strategy.

As a part of the deal, TCS will help Kingfisher with infrastructure support and application management services to accelerate and scale its transformation to a digital-first organization and drive efficiencies.

Group CIO, Kingfisher plc, Andy Wolfe, said, "We look forward to continuing our strategic partnership with TCS and accelerating our aspiration of becoming a digital-first retailer by leveraging their deep contextual knowledge of our business, global Retail industry experience and their expertise in the next-generation technologies."

Head, Retail – UK, TCS, Shekar Krishnan, said, "We are pleased to be the strategic partner in Kingfisher’s continuing digital transformation journey. With the combinatorial power of our Business 4.0™ framework and deep contextual knowledge, we will help Kingfisher innovate faster, deliver superior customer experience, and drive growth."

Kingfisher has been working with the TCS for strategic application services since the year 2012. The company used TCS' IT technology and business solutions to enhance customer and colleague experience. TCS helped Kingfisher to drive & scale its growth as well as with the modernization across the various lines of business.

Under the new partnership, TCS will use its Machine first delivery model (MFDM) to harness the power of Artificial Intelligence and Machine Learning. The goal is to improve agility, speed to market, and operational resilience for Kingfisher, notes the announcement.

The MFDM model is supported by ignio, which is autonomous enterprise software that will help to organize data across the augment human teams. Thus enabling Kingfisher with best in class business systems operations and providing an exponential business value.