LTI launches Operational Technology Transformation Solution with ServiceNow

Larsen & Toubro Infotech (LTI) has now launched partner ServiceNow’s software-based operational technology management solution for the manufacturing industry.

The solution is going to provide with the latest demand of industry to have a digital pipeline for the operational transformation (OT) service management.

Nachiket Deshpande, Chief Operating Officer, LTI, said, "At LTI, we firmly believes there are exponential opportunities in the convergence of physical and digital worlds. This shift is accelerated by demands of the new economy that largely operates in a virtual mode, enabled by cloud. We are confident that this pioneering solution developed in partnership with ServiceNow will transform operations management for manufacturers worldwide."

Binoy Gosalia, Global Head of Industry Partnerships at ServiceNow, said, "LTI's expertise in Factory Floor and Enterprise Operations Management combined with ServiceNow's continued innovation across the Now Platform helps ensure that OT Management addresses all of the current needs for manufacturers. Our combined collaboration will improve overall visibility, response times and security across the entire manufacturing value chain."

LTI always has been an elite partner of the ServiceNow.

The solution leverages LTI’s technology and domain expertise along with the digital pipeline, which enables the capabilities of ServiceNow, to deliver a secure and scalable solution for the manufacturing operations using the Now Platform.

This will going to help manufacturers to adopt the concept of OT Management, in addition to the IT services Management (ITSM) practices. 

The solution also going to help secured critical infrastructure from potential external threats and attacks by helping ensure the foundational elements of OT cybersecurity.

Though the insights accessed from the solution, manufacturers can deliver business benefits such as the rapid resolution of issues and assured systems availability via a common service data model for the manufacturing operations.

Some of the key features of the solution include: OT Service Management: Improved response time to OT service requests; OT Visibility: Enabling View of all OT assets along with the health, configuration, and location.